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Service

800-939-9772 - East Bay/South Bay

800-664-5693 - Peninsula/SF/North Bay

We are committed to providing exceptional customer service. To make it easier for you, we offer two methods for scheduling your spa repair service. You can either call our toll free number below and speak with a service scheduler or send us an e-mail request for service by using the form below.

Our service department is open from 8am to 4pm Monday through Friday. You can reach us by phone at 800-939-9772. If you call during normal business hours and your call goes to voice mail, please do not hang up. Leave us a message with your name, phone number, and information on the problem with your spa. We will call you back to schedule an appointment.

To use the e-mail method, please fill out the form below. All fields marked with an asterisk (*) are required. Give us as much detail as possible in the Trouble Details area. When you are finished, just hit the send form button at the bottom of the page. We will contact you within 24 hours on weekdays, or if you leave us an e-mail address we will e-mail your service confirmation.

* Name:
* Address:
* City:
* State/Province:
* Zip/Postal Code:
* Home Phone:
Alternate Number:
* E-Mail:

* Is the tub breaker & GFCI accessible?	Yes No Unsure
* Do you need to be present while the service tech is at your house?	Yes No Unsure
* Is the spa under warranty?	Yes No Unsure
* Are you the original owner?	Yes No Unsure
* Is the entire equipment compartment accessible? (No decks or poles within 24" of equipment compartment. Easy access to all front panel screws.)	Yes No Unsure
*Is the spa filled with water?	Yes No Unsure
In the space below, please describe the problem you are having.