Repair

Service

Justin:

Our Service Manager and Team Leader with over 15 years of service experience. He is a Sundance Spas and Jacuzzi Hot Tubs Factory Certified Master Technician and Technical Trainer. Justin works primarily in our East Bay territory but he also supports the entire service tech team in all of our Bay Area regions. Justin is an expert on Sundance Spas, Jacuzzi Hot tubs, and Nordic Spas.

Service

Mario:

A Sundance Spas and Jacuzzi Hot Tubs Factory Certified Technician has many years of technical experience with Sundance, Jacuzzi, and Nordic Spas. Mario covers San Francisco, Marin, and Napa County. His diagnostic skills sets him apart from other technicians in the country; if there’s a problem with your spa he will find it and correct it in a snap.

Service

Jody:

Is a Sundance Spas and Jacuzzi Hot Tubs Factory Certified Technician who works the Mid-Peninsula and South Bay regions. In addition to his Master Service Technician duties, Jody is also a Technician Trainer. This job comes easy to Jody because he has the “fix it gene”. He loves to repair Sundance, Jacuzzi, and Nordic Spas.

Service

Jeff:

Is a Factory Certified Spa Technician and truly a “Jack of all trades”. Jeff has worked as an aircraft mechanic, truck mechanic, building engineer, and telecommunications specialist. He lives in Capitola and services our South Bay Territory; Capitola, Santa Cruz, Monterey, and the surrounding communities.

Service

Dan:

Is a Factory Certified Jacuzzi spa technician. He came to us with many years of experience working for a Jacuzzi dealership out of the bay area. When he moved to the South Bay he applied for a job with Paradise Valley Spas. We were impressed by his enthusiasm, his strong work ethic and his considerable experience with Jacuzzi spas. We are happy to have him on the team. His strong diagnostic skills and experience will serve him well in the south bay; our second largest territory.

Service request form

The answers to any of these questions would be helpful:


Yes


No


Unsure


Yes


No


Unsure


(No decks or poles within 24″. Access to all front panel screws.)

Yes


No


Unsure


Yes


No


Unsure


Yes


No


Unsure


Please describe the problem you are having below.

Service Team

We have an exceptional group of experienced service representatives committed to personally serving you. Call our toll free number to speak with a service scheduler or submit the service request form above.

If no one can immediately take your call, please leave a message with your name, phone number or e-mail and details on the problem with your spa. We will contact you within 24 hours on weekdays with your service confirmation.

1-800-664-5693 – Peninsula/SF/North Bay

1-800-939-9772 – East Bay/South Bay

Service hours 8am to 4pm Monday through Friday