Keeping in mind that the 200-series spas are Jacuzzi’s entry level spa we are very pleased so far. Most of the things that I think the spa is lacking are included when you move to a higher series spa like the 300 or 400, items such as diverters, a circulation pump, and better control over the spa using an app. We upgraded from a VERY old spa to the J-275 and the difference is amazing. We are in the hot tub every night and sometimes I am up early enough to start my day off in it.
CONS: The warranty is non-transferable. Although this seems to be industry wide it would be great if you could purchase a used hot tub that is only a few months old and keep the original warranty, even if you had to pay for a service call to verify its condition. Jacuzzi obviously has a trade in system which I would guess is very similar to trading in a used car, you can always sell it and make more than trading it in.
OTHER THOUGHTS: The lounge is great but the cup holder is behind your head to the left while the air control is in easy reach to the right, IMO these should be reversed since you normally set and forget the air but may want your beverage more often. The LED lights are nice but way to bright, it would be great if they could be dimmed or could be controlled beyond changing color. With so much technology available a simple Z-Wave interface with the ability to control each light individually would be a great add-on to the LED lights. This would allow you to set a custom lighting arrangement to match any event. The audio volume to the Bluetooth enabled audio system has to be controlled from the device you are using to play the music which can be problematic compared to having a volume control you can reach while in the spa.
FINAL WORDS: I would rate this spa at about 4.5 stars. The hot tub is about 7 months old and we love it, but with minimal changes it would be perfect for an entry level spa. If I had to do it again I would upgrade to at least the J-375 for the circulation pump and diverter valves.