J-365™

4.32 out of 5 based on 108 customer ratings

108 reviews

The J-365: The perfect hot tub for evening entertainment in your perfect backyard oasis with enough space for up to seven adults to soak. Skip the nightlife and laze the night away in the luxurious J-365 Jacuzzi portable hot tub. Experience the PowerPro® Therapy Seat, plentiful PowerPro® Jets, including FX Jets, and jetted foot dome guaranteed to relax and rejuvenate as it spoils your muscles from the top of your neck to the bottom of your feet. This is your new alternative to evening entertainment.

SPECIFICATIONS

OVERVIEW

  • Seating Capacity: 6-7

  • Dimensions: 84 in x 91 in x 38 in / 214 cm x 231 cm x 97 cm

  • Average Spa Volume: 4440 US gal. / 1,666 Liters

  • Dry Weight: 868 lbs. / 394 kg

  • Total Filled Weight: 5,038 lbs. / 2,285 kg

  • Pump 1: North America 1 speed, 2.5 continuous hp (4.8 brake hp) International 1 speed, 2.0 continuous hp (3.0 brake hp)

  • Pump 2: North America 1 speed, 2.5 continuous hp (4.8 brake hp) International 1 speed, 2.0 continuous hp (2.6 brake hp)

  • Circulation Pump: Yes

  • Diverter Valves: 2

WATER QUALITY

  • Water Purification System: CLEARRAY®

  • Filtration: ProClarity™ Filtration System, Skimming Weir, and ProCatch Bag

  • Filters: 1 - ProClarity™ 60 sq ft.cartridge filter (circ) 1 - ProClear® 60 sq ft.cartridge filter (hydro)

ELECTRICAL

  • Electrical North America: 240V 60 Hz @ 40A, 50A or 60A

  • Electrical International: 230-240V 50 Hz @ 20A, 30A or 40A

APPEARANCE

  • Cabinetry: Brazilian Teak, Roasted Chestnut, Silverwood

  • Shell: Porcelain, Sandstone, Platinum, Silver Pearl, Sahara, Desert Sand, Opal, Caribbean Surf, Midnight, Monaco

THE JETS

POWERPRO® BX

POWERPRO® FX SMALL

POWERPRO® FX

POWERPRO® MX

POWERPRO® FX LARGE

POWERPRO® NX2

POWERPRO® FX LARGE

POWERPRO® FX

SHELL COLORS

Sahara

Porcelaine

Monaco

Sandstone

Platinum

Carribean

Pearl

Midnight

Sand

Opal

CABINET COLORS

Chesnut

Silverwood

Teak

WARRANTIES

Warranty
10 Years Shell Structure

Jacuzzi spas are warranted against water loss due to defects in the spa shell for up to ten years from the original date of purchase.

Warranty
5 Years Equipment

Jacuzzi spas’ electrical equipment components (specifically limited to pumps, heater, and control system) are warranted against malfunctions due to defects in workmanship or materials for five years from the original date of purchase.

Warranty
7 Years Shell Surface

Jacuzzi spas are warranted against blistering, cracking, or delaminating of the interior surface of the spa shell for seven years from the original date of purchase.

Warranty
5 Years Cabinetry

Jacuzzi spas’ ProEndure™ synthetic cabinets are warranted against defects in workmanship or materials for five years from the original date of purchase. Normal wear and weathering of the finish will occur naturally over time, and are not defects.

Warranty
5 Years Plumbing

Jacuzzi spas’ plumbing components are warranted against leaks due to defects in workmanship or materials for five years from the original date of purchase.

REQUEST A QUOTE

Brand

Series

Seats

Price

  1. 5 out of 5
    Rated 5 out of 5

    :

    exellent for the cold winter months and for the light sommer nights

  2. 5 out of 5
    Rated 5 out of 5

    :

    We just live our new hot tub. I wish we would have bought a lather one though.

  3. 5 out of 5
    Rated 5 out of 5

    :

    Bought this SPA to relax and it is doing a great job. I sleep better after using it. I intend to use it also in the winter time.

  4. 5 out of 5
    Rated 5 out of 5

    :

    Bought this after several years of planning and saving.

  5. 5 out of 5
    Rated 5 out of 5

    :

    We love our spa! The adjustable jets are a great feature, powerful, so invigorating and relaxing. The Clear Ray feature seems to work well, and maintaining the water clarity and chemistry is very simple.

  6. 5 out of 5
    Rated 5 out of 5

    :

    My wife has psoriatic arthritis and fibromyalgia; this spa provides immediate relief. We enjoy it several times a week if not daily. It’s an instant staycation!

  7. 5 out of 5
    Rated 5 out of 5

    :

    I bought my second j-365 two months ago. Traded in my old one after ten good years of usage. Great features, quality and fit. Can’t go wrong with the Jacuzzi.

  8. 5 out of 5
    Rated 5 out of 5

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    Jacuzzi “There is Only One” Want the best – Buy a Jacuzzi. I’m glad I did.

  9. 5 out of 5
    Rated 5 out of 5

    :

    We bought our Jacuzzi hot tub about a month ago. No regrets at all. We look forward to our time in the tub every single evening! It’s the hi-lite of my day for sure.

  10. 4 out of 5
    Rated 4 out of 5

    :

    Bought the tub 4 years ago now. Works very well. Had a minor problem with the circulating pump which went, but Jacuzzi were fantastic about it and it was fixed with no fuss or muss!!! I was overall very impressed with Jacuzzi and its representatives. No hassles – just good old fashion service.

  11. 5 out of 5
    Rated 5 out of 5

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    We have had the J-365 about 6 weeks now and it’s been used almost every day. No problems to date, and every time I use it I ask myself “Why didn’t I do this a long time ago”

  12. 5 out of 5
    Rated 5 out of 5

    :

    We bought this a month ago and are totally satisfied. We looked at several other brands but after looking at the Jacuzzi, there was no comparison. We were drawn to the dealer by a sale coupon we received in the mail. We hadn’t considered Jacuzzi because we thought they were out of our price range. With the sale, they were actually cheaper than the next lower tier at our dealer. The quality of the tub was obvious compared to other manufacturers.

  13. 5 out of 5
    Rated 5 out of 5

    :

    Our 15 year old hot tub was tired. It had a leak, a crack in the shell that was spreading and the plastic components were all ruined from the ozone generator. Our new UV hot tub is the perfect replacement. No more ozone, a great filtration and system and everything new and shiny! It’s not cheap but I believe we got good value for our money.

  14. 4 out of 5
    Rated 4 out of 5

    :

    The J365 is huge! Great fit for 6 people, but can fit 7-8 when you can’t say no to friends that invite themselves. The Jets are great. Getting the chemicals right takes some getting use to, which is why I gave 4 stars.

  15. 5 out of 5
    Rated 5 out of 5

    :

    After looking at many spa’s we picked the J-365. Karen at the San Diego store was very helpful and know ‘s her product very well. She was non pushy and there to help even staying late after closing time. The spa was delivered on time, and although access was a little tight our J-365 was placed right where we wanted it to be. The delivery crew did a great job. So far the J-365 has performed just as promised by Karen. We look forward to many years of spa fun with our new J-365. Thanks Karen.

  16. 5 out of 5
    Rated 5 out of 5

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    This is our second Jacuzzi Hot Tub 7 we couldn’t be happier with it.

  17. 5 out of 5
    Rated 5 out of 5

    :

    Happy with the room it has. Like the seating arrangements.

  18. 3 out of 5
    Rated 3 out of 5

    :

    We (two adults) have had the tub 3 months and we have used it, on average 4 times per week. The maintenance items that have just occurred; on 2 of the 4 air switches, the trim ring has fell off and now one of those switches will not shut off. I contacted the dealer today. We will see how long it takes to be rectified. We have the Blue tooth option, I am not yet sure if it is worth the money. We use the tub quite a bit at night and to get the volume up to where you can hear the music over the sound of all the pumps running,…I think it is too loud if you don’t want to tick the neighbors off with the late night dips. The blue tooth seems kind a sketchy, I have came out twice in the morning and found the hot tub radio playing all by itself. If you are taller then 6 feet you might consider a different model. When you sit in the seats, to take advantage of the feet jets in the center, your knees are bent quite a bit. That is if you are a taller person. Make sure you try it in the show room. It would be nice if the seats sat a bit lower so your shoulders were covered with water when you sat properly to get contact with all the jets. Two of the seats are all right. When seated in the other two, your shoulders are out of the water, which can be an issue when it is cold outside

  19. 2 out of 5
    Rated 2 out of 5

    :

    I have it for almost two months. It works good if you can forgive the questionable construction. It arrived without the proper connectors for power (luckily, my contractor made a special run to the store to fix their problem – this cost me more money). One of the jets blew out into the tub and we wrestled to get it seated back in place. Sometimes the buttons to turn on the motors do not work (I often have to push them several times). I’m scared about what will happen months or years down the road. Nice spa but overpriced for the poor quality. (then, again, I have a hunch they won’t post this review)

  20. 4 out of 5
    Rated 4 out of 5

    :

    i’ve had the j-365 for a month and very pleased. it does the job and soothes and destresses. the only negatives are the lack of a place to put an iphone or book safely, and the somewhat cheap quality of the ‘wood’ frame.

  21. 5 out of 5
    Rated 5 out of 5

    :

    This is our very first hot tub and it has exceeded our expectations!

  22. 4 out of 5
    Rated 4 out of 5

    :

    In all it was a very enjoyable buying experience. The install was tricky but was done to perfection.

  23. 4 out of 5
    Rated 4 out of 5

    :

    So happy we bought this Jacuzzi. Our kids love and so do we.

  24. 3 out of 5
    Rated 3 out of 5

    :

    I bought this in early January. I have had a few problems. Topside control pad had to be replaced right away. Then the fountain light was bad and replaced. Now the controls and lights don’t correspond to the owners manual, (which I have never received a hard copy of….only an emailed PDF). Overall, a little frustrating for a tub in this price range.

  25. 4 out of 5
    Rated 4 out of 5

    :

    Purchased J-365 about 4 months ago. Extremely happy with the tub.

  26. 5 out of 5
    Rated 5 out of 5

    :

    Have had the tub for 4 months and enjoying the therapeutic jets 3 to 4 times a week. We looked at a lot of tubs before we decided on the J-365. Seat depth and layout was a big consideration for our purchase. Could use an extra cup holder in one corner.

  27. 5 out of 5
    Rated 5 out of 5

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    This was a great buy, my whole family is enjoying it. Soon it will be filled with many friends and neighbors.

  28. 5 out of 5
    Rated 5 out of 5

    :

    The best money I spent in along time great family fun and for soaking the bones and muscles great high quality product and not all hot tubes are jacuzzi but all jacuzzis are hot tubes

  29. 5 out of 5
    Rated 5 out of 5

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    We love our new hot tub. The cover lift is not as easy to use as I thought it was going to be. We will probably upgrade.

  30. 4 out of 5
    Rated 4 out of 5

    :

    try to make the instruction booklet easier to understand.

  31. 5 out of 5
    Rated 5 out of 5

    :

    Bought 2 months ago at Ajax Spa in Basalt Colorado. Was going to buy a HotSprings spa until I was shown the difference. Couldn’t be happier. Amazing Spa which maintains it temp with an awesome cover which is easy to open and close. So many different jets that everyone can enjoybatbsame time. Love the jets on the floor for calf and ankle massage and the lights which change color have a great effect. Can’t wait to use after a long day of skiing this winter. For now just a nice place to relax.

  32. 5 out of 5
    Rated 5 out of 5

    :

    My tub is absolutely amazing. Myself and my wife as well as our friends lol are in love with our new Jacuzzi. From the start of our sales experience to delivery and setup, these guys are the best in the biz!!!

  33. 5 out of 5
    Rated 5 out of 5

    :

    I was not too interested in the jet massage as our previous tubs missed the key pressure points. Now that we have this tub we use the jets all time time to sooth tiered mussels.

  34. 5 out of 5
    Rated 5 out of 5

    :

    This is another nice tub and I love our local dealer and his service department. I start my day with a soak and it makes everything better!

  35. 4 out of 5
    Rated 4 out of 5

    :

    We love our spa, use nightly and enjoy the relaxation

  36. 5 out of 5
    Rated 5 out of 5

    :

    We love our new jacuzzi. My husband and I have been talking about getting one for many years, and this summer we finally decided to do it. We did lots of research; we wanted a trusted brand that had a lot of options for hydro-therapy. The one we got– the J365– is perfect for us. All of the seats have jets at different locations so that there is a unique experience in each seat, and we have each found our favorite spot. I love the seat that perfectly massages my neck and shoulders. It’s amazing how powerful the jets are, especially with the bubbles on! All the jets are adjustable in terms of strength and where the water is directed. We turn the temperature down a little for our kids, and they love playing in it. As a family, we spend quality time together while getting relaxed and ready for bed.

  37. 5 out of 5
    Rated 5 out of 5

    :

    Had it 3 weeks and love it. Very beautiful finish and easy to operate. Glad we bought it. Would recommend it if you are looking..

  38. 3 out of 5
    Rated 3 out of 5

    :

    We like the seating and jets. Not happy with the head rests because they pop out frequently when in use. I have heard the filters-filter cover vibrate. A cup holder on the right side by filter would be nice. I noticed scratches inside when we got it, disappointed in how easy the tub must scratch.

  39. 4 out of 5
    Rated 4 out of 5

    :

    The quality/assembly of the product feels cheap. Plastic valves are noisy and starting to leak within a year of use. Lot of detail, such as button position in different angles, the air sound coming out of the valves, pillows constantly coming off, rotation of the jets to tun on/off (mixed/match) falling out creates an overall cheap feel to the product. The failure is the in the details of features and assembly.

    It’s a shame, since the jets and the motor feel superior. Position of the jets and their combination are well organized.

  40. 4 out of 5
    Rated 4 out of 5

    :

    We have been pleased with our Jacuzzi Brand Hot tub for 4 years.

  41. 4 out of 5
    Rated 4 out of 5

    :

    The jets are amazing. I love them. It would be nice to have hand holds because the jets are strong enough to push you out of your seat. The foot well jets are sooo nice. My husband does not like where the cup holders are placed. The walls could be slightly higher so there isn’t such a fine line of where to keep the water level when I person vs 4 people are in tub.

  42. 5 out of 5
    Rated 5 out of 5

    :

    We brought this in December and happy with it. We stumbled across a used one that was only 2 years old and was traded in for a bigger model. I was skeptical about it being used, but its an amazing tub . No complaints here 🙂

  43. 5 out of 5
    Rated 5 out of 5

    :

    What a great addition to our new home. Perfect for entertaining or just unwinding or relaxing.

  44. 5 out of 5
    Rated 5 out of 5

    :

    I originally purchased a Costco Hot Tub and was very disappointed with it. To Costco’s credit they arranged to have their Hot Tub returned. I purchased a Jacuzzi J365 and although it cost a little more, the quality and design exceeded my expectations. Definitely get the cover kit to make opening and closing the cover very easy.

  45. 5 out of 5
    Rated 5 out of 5

    :

    Great product. Look forward to using it whenever I get a chance. Small problem with the lights but quickly repaired.

  46. 5 out of 5
    Rated 5 out of 5

    :

    My jacuzzi helps with starting our day to emotional well being. Stretching, talking with my partner, having a cup of coffee and good to go.

  47. 4 out of 5
    Rated 4 out of 5

    :

    Enjoying the tub. Only had it two months. First hot tub so I can’t really compare it to anything else on the market. Amy at our local store was very knowledgeable and made the decision easy. The only thing I wish at this point was that the light on the outside step would turn on and off with the lights in the tub.

  48. 5 out of 5
    Rated 5 out of 5

    :

    Bought this two months ago and love it. It has been great in the recovery after my knee surgery.

  49. 5 out of 5
    Rated 5 out of 5

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    The spa is just the perfect size for the two of us. Easy maintenance which is a big plus.

  50. 4 out of 5
    Rated 4 out of 5

    :

    I love my Jacuzzi J-365, I use it daily. The one thing I can’t stand is the pillows keep falling out of the sleeves. It gets pretty old when you put your head on the pillow just long enough to feel it slip out and float by you face. I have the lighting in the pillow which looks cool when lit, but there is a lot of room for improvement.

  51. 4 out of 5
    Rated 4 out of 5

    :

    I waited a few months before posting this review. I give this 4 stars due to the fact that we had to have several service calls the first month or 2. First, a couple of jets were not working. Ended up that they were clogged with insulation so no big deal. but then the top mounted control panel went bad. That had to be replaced. Now I worry about long term durability of the electronics based on that! 5 stars to Van Dorn Pools and their service department though as they were out within a day on all these issues!

    My wife originally wanted the lounger model, but after wet testing all of these and talking with various people, we decided to go without a lounger. The wife loves the tub. My only complaints would be (a) I wish the foot jets were more powerful and (b) maybe some more cup holders!

  52. 4 out of 5
    Rated 4 out of 5

    :

    It works great. have now had it for 4 months and it works without problem.Vi -.4 bathe 3 times a week and it’s just amazing every time.

  53. 5 out of 5
    Rated 5 out of 5

    :

    10 years ago I purchased my 1st hot tub after an extensive review of all the others. I found that Jacuzzi was the best designed, best made therapy hot tub, hands down. I have never regretted purchasing my Jacuzzi 365 and share my experience with anyone I know that’s considering a hot tub purchase.

  54. 5 out of 5
    Rated 5 out of 5

    :

    Had a Cost Spa before this one and nothing but problems. This Jacuzzi Spa looks great is simple for anyone in the family to operate and easy to maintain.

  55. 1 out of 5
    Rated 1 out of 5

    :

    Have owned our J365 for 8 years and have spent more than $1500 in service visits and parts over the last 5 years. Cost would’ve been more if one of the motors hadn’t been replaced under warranty. We did our part conscientiously – cleaning filters, balancing chemicals, etc. Stereo system died after 2nd year and lighting control board flaked out after 4th year. The spa has broken down yet again so we’ll be disposing of it. This was our first spa so perhaps I’m naïve and spas are just progressively hungry money pits; however, we owned a home for 14 years that had a swimming pool with a spa well and had not a single service call. Unless Jacuzzi has made some significant quality improvements since we purchased our J365 (in 2008), I’d recommend against at least this model, if not the brand.

  56. 5 out of 5
    Rated 5 out of 5

    :

    I shopped all of the mayor brand spas. Hot Springs, CAL, Catalina, Bull Frog and on and on. Jacuzzi had the best price, highest quality, and best features of all of the spas we looked at. Hands down the Jacuzzi won. Great Spa! Great Price!

  57. 5 out of 5
    Rated 5 out of 5

    :

    I spent a lot of time looking at a lot of tubs and I found this to be the best quality at a decent price. The installation service and assistance with questions has also been great. Monte was very helpful and great to work with.

  58. 5 out of 5
    Rated 5 out of 5

    :

    We bought the j-365 about a month ago and have beem very happy with the tub. Easy to operate and extremely conformable The deciding factors for us were reliability, quality and efficiency. So far we are very happy with our choice. The staff at Vaughan Jacuzzi were very helpful, knowledgeable and friendly.

  59. 4 out of 5
    Rated 4 out of 5

    :

    The poor service from the retailer prevents me from selecting a 5 star rating.

  60. 5 out of 5
    Rated 5 out of 5

    :

    My wife and i purchased a Jacuzzi around a month ago and we state that it was one of the best purchases we have ever made. Works great, easy maintenance, wonderful options, and fun experience

  61. 5 out of 5
    Rated 5 out of 5

    :

    Love the features of this tub great fit, and still learning it.

  62. 5 out of 5
    Rated 5 out of 5

    :

    We’ve had our tub for about a month and have used it every night the weather has been good. I wasn’t sure when my husband first talked about getting one, but with the colder nights now here, I’m so glad we did!!

  63. 5 out of 5
    Rated 5 out of 5

    :

    I purchased my Jacuzzi hot tub approximately 3 weeks ago. Looked around at a few companies before deciding on buying from the Whitby location. Extremely pleased with the product but even more pleased with the excellent customer service. The guys there are outstanding and very friendly. Jacuzzi sends informative emails regularly. great company.

  64. 5 out of 5
    Rated 5 out of 5

    :

    I absolutely love it!!! The style and features of the hot tub are great. The sound system is clear. The overall cost of the operation of the hot tub has been reasonable.

  65. 5 out of 5
    Rated 5 out of 5

    :

    we love our tub sooo much. love the placement of jets, the power of the jets. the lights are very nice and there is lots of room! We love the color of the tub and the color of the shell.

  66. 4 out of 5
    Rated 4 out of 5

    :

    We bought another brand to replace a Jacuzzi with maintenance problems, but we were instantly dissatisfied. We returned it, and bought another Jacuzzi model that was supposed to have less maintenance problems, but right away, we had a bad flow sensor. Jacuzzi makes the greatest jets on the market, but fix your maintenance problems!

  67. 4 out of 5
    Rated 4 out of 5

    :

    So far we are enjoying our new spa have only had it two months.ff

  68. 4 out of 5
    Rated 4 out of 5

    :

    We love it! It would have gotten a excellent overall rating, but the mother board had to be replaced a week after we received it. It was replaced quickly and now it runs perfectly, so we’re extremely happy with it.

  69. 3 out of 5
    Rated 3 out of 5

    :

    bkdon068

  70. 4 out of 5
    Rated 4 out of 5

    :

    this is our second tub, the other one was of a lesser brand and lasted 8 years. when we bought this tub one month ago, we knew what we were looking for and found all we wanted in this Jacuzzi tub: simplicity of design and user-friendly. we just hope that it will live to the Jacuzzi reputation and last at least double the years of our old tub.

  71. 4 out of 5
    Rated 4 out of 5

    :

    Bought my jacuzzi from great escape in Chicago area. Been great on cool fall nights. Enjoying the evenings outside while others are in watching TV!! Gotten used to the maintenance but so far so good. Could not be happier at this point. Owned the jacuzzi for just over a month at this point.

  72. 4 out of 5
    Rated 4 out of 5

    :

    Have owned our J 365 for over 1 month. Notable positive marks for , depth of seating, adjustable jets, various jets in each seating location, foot jets, ease of filter cleaning , quietness of circulation pump, build quality, separate circulation pump and 2 jet pumps, lighting this is “just right”, looks and style. Negative marks for only a few minor points; only 3 light up cup holders , each main seat should have one. The controls are very “1980” in how you program time date, and register the spa. Also the buttons to activate the jets/lights take too much effort to work. I will contact the dealer , maybe I just have a bum controller panel. If they replace the controller panel and make this a non issue I would add 1/2 star. My negatives are minor , this is a great spa we are very happy with the purchase.

  73. 5 out of 5
    Rated 5 out of 5

    :

    We enjoy our tub tremendously. My wife uses every night and even in the morning before work.

  74. 5 out of 5
    Rated 5 out of 5

    :

    I bought the J-365 about a month ago. I initially picked this hot tub because it had a better filtration system and more insulation than the other brands I looked at. What I discovered after using it is that the jet placement is incredibly therapeutic. It’s like getting a back, neck, and foot massage each time I use it. It’s very relaxing to get into at the end of a long day. I did have a problem with the tub on the first day, But the store ( The Great Escape) stepped up along with their service department and Jacuzzi and made it right. It’s not often but sometimes a part can fail that’s part of life. It meant a lot to me how the situation was handled. It’s not only important to buy a good product, but it’s equally important how service is handled. Although I had an issue I couldn’t give this tub and Jacuzzi anything less than 5 stars and yes I would recommend them to a friend.

  75. 5 out of 5
    Rated 5 out of 5

    :

    This is my second J365 in 11 years. The under sized circulation pump went out for the third time. The ozinator has rotted the inside tubing from a leak and I hated taking out 20 screws to work on anything. On the new J365 they put a single latch on the front door. Increased the size of the circulation pump and have a UV light instead of an ozinator. Also added more jets to the foot well dome which we love for our feet. Way to go Jacuzzi !!!!

  76. 5 out of 5
    Rated 5 out of 5

    :

    Just completed a lake house which we plan to use year round. The hot tub will give us expanded use and enjoyment of the remote environment. Local sales outlet was excellent and made a professional delivery and set up. We went with the Wi-Fi option which works great and gives me peace of mind being 3 hours away.

  77. 5 out of 5
    Rated 5 out of 5

    :

    It is one of the best purchases ever. J365 is comfortable and roomy. Glad we bought Jacuzzi!!

  78. 5 out of 5
    Rated 5 out of 5

    :

    We love out jacuzzi! We use it several times a week, and the grandchildren love getting in the “hot pool”! Church Brothers employees also come highly recommended both during the process of picking out our tub and after the sale!

  79. 3 out of 5
    Rated 3 out of 5

    :

    This is the first hot tub I’ve ever owned and I did extensive research/evaluation before my purchase. After having it for a month, I have mixed feelings….

    Likes -Flexibility to wire the tub with a 60amp breaker to utilize full functionality (heater and jets) simultaneously.

    -Independent waterfall system – Can use ClearRay system, don’t need jets on to function.

    -Cover and tub skirting is aesthetically pleasing.

    -Filtration system – ease of cleaning/maintenance.

    -Ability to manage Jet (toggle) and Air Flow (independent switch) for each corner seat.

    Dislike’s -Clips for hot tub cover are pretty weak, have already had service provider out to replace 2 of them.

    -For an average height person (5’10”), I don’t feel that the head rests are positioned correctly. When sitting in the 4 corner seats, the head rest hits the lower portion of my neck so I don’t feel that they serve their purpose.

    -The foam insert/head rest pillows and translucent light covers have popped out almost every time it has been used. I realize you may need this flexibility to access/manage cleaning of the headrest system…but it’s a pain in the butt when you have to pop them back in all the time.

  80. 2 out of 5
    Rated 2 out of 5

    :

    We bought this a month ago and still have cloudy murky water

  81. 2 out of 5
    Rated 2 out of 5

    :

    Haven’t been really able to use since we got it. Won’t hear if jets are used. Most of the time it does not heat above 95 degrees.

  82. 3 out of 5
    Rated 3 out of 5

    :

    We have had multiple major problems with this hot tub since we received it.

  83. 1 out of 5
    Rated 1 out of 5

    :

    Brand new tub has not worked right since installed one month ago. Tub never would heat. New heater installed. Wouldn’t come on because of throwing breaker. They said it wouldn’t properly heat until it got to 65 degrees. Well now, how do we get it to heat to 65 degrees? Set a fire under it. Finally replaced main board, or so they said. It heats properly but now jets 1 will not work half the time and the lights aren’t working at all. Only thing good about tub is it has a five year warranty. Not worth price tag for sure. Sadly disappointed!!!

  84. 4 out of 5
    Rated 4 out of 5

    :

    We purchased the j-365 about 2 months ago. The power jets are awesome.the lighting is perfect with so many color options. That being said the only things that could improve on would be; 1) the control buttons seem hard to press. When we were looking at some reviews before purchasing,we saw this in a review however over looking it due to the high quality of the tub..kind of a trade off ( they should improve this) 2) it could use a cup holder for at least the main 4 seats and positioned where you won’t knock drinks over with your elbow. Reason for the 3 star on styling 3) the cover and lift seems to be a bit flimsy 4) we will be purchasing extra side skirting if possible just in case. ( the removable panel isn’t put together well , very flimsy) 5) keeping the tub at 102 degrees with outside temp around 25-35degrees bumped electric approx $45-50 a month

  85. 5 out of 5
    Rated 5 out of 5

    :

    Thanks to Jay and Andy for all their expert advice in helping to decide on the right spa. I had narrowed my decision down to two spas (one from another manufacture) and I am very pleased with the jacuzzi brand I purchased. I have owned several spas over the years and the jacuzzi spa, I can tell, is a quality spa. I like best the strong jet system and jet arrangement. I appreciate buying local as well.

  86. 4 out of 5
    Rated 4 out of 5

    :

    Absolutely love it and so much better quality than most of the others out there

  87. 4 out of 5
    Rated 4 out of 5

    :

    I surprised my wifeet with a hot tub for Christmas. We enjoy using it 3-4 times a week, it is a relaxing and fun at the same time. It is a great way to end a day. We have both found our “favorite” seats at this point. 3 items i would change about the tub are the following 1. Not sure why Jacuzzi thought it was a good idea to put only 3 cup holders when the tub has 4 main seats and availability for up to 7 people. 2. Only 1 seat has jets that the angle can be adjusted, if they could figure out the technology to be able to adjust the angle on their other jets that would be ideal. 3. The controls of the hot tub are annoying for set up, post set up they are fine but I would think in 2017 the control features would be improved from there current state.

  88. 5 out of 5
    Rated 5 out of 5

    :

    I love my jacuzzi. It has really helped my body aches and pains

  89. 5 out of 5
    Rated 5 out of 5

    :

    This is my third spa that I have had over the last 18 years. My first twospas were Master Spas and in just a month I am more happy with my Jacuzzi Spa then any in the past

  90. 5 out of 5
    Rated 5 out of 5

    :

    We bought our hot tub a month ago and are so glad we did!

  91. 1 out of 5
    Rated 1 out of 5

    :

    Bought this jacuzzi six years ago. Have had to replace cover three times, speakers twice and now it needs 600 dollars work. Oh yeah, less than a month ago had $125 bill for repair. Do not buy

  92. 4 out of 5
    Rated 4 out of 5

    :

    We just received our J-365 a week and so far we are very happy with it.

  93. 4 out of 5
    Rated 4 out of 5

    :

    All is good! But the only thing, the wifi does’t worked Well!

  94. 5 out of 5
    Rated 5 out of 5

    :

    I have had this hot tub for around 2 months now and it has been a great hot tub. I have only one complaint about it and its really not that big. Just about every jet is adjustable on this model. While that is a great feature some of the smaller jets are seriously difficult to twist open/closed requiring two hands and decent grip strength. Other than that one issue this tub operates perfectly. I am in it pretty much every other day and have put it through its paces with flawless results. Jets are powerful when you want them to be and since they are adjustable you can dial them down with some effort (see above). My only other issue that has occurred is that the LED lights stopped working just after installation. It seems the electricians somehow knocked the LED connection to the controller board loose and the lights would work intermittently. Easy fix, just pulled and re-plugged them in and they have worked great since. A few more LED lights would be great for that “disco glow” but overall I am really happy with it.

  95. 1 out of 5
    Rated 1 out of 5

    :

    I’ve had my jacuzzi for one month now and the first two weeks were great. But since then I’ve had nothing but bad things happen. Foot dome jet went out. Spa tripping breaker. Pump running continuously. Heat gone out. Drain and fill. Drain and fill. Drain and fill with each issue. I just want my spa back and running properly. I can’t even imagine what would be happening if this was winter.

  96. 5 out of 5
    Rated 5 out of 5

    :

    Thank you SpaCrafters, you guys are outstanding! You listened to what we were looking for and provided suggestions. And offered a super discount.

  97. 3 out of 5
    Rated 3 out of 5

    :

    I bought the J365 model to replace my old Sunrise SPA after 28 years of services.

  98. 5 out of 5
    Rated 5 out of 5

    :

    would like to have a video how to close my tub for the winter

  99. 3 out of 5
    Rated 3 out of 5

    :

    Week 1 large jet fell out and is droken. Not quality like I thought.

  100. 4 out of 5
    Rated 4 out of 5

    :

    Mostly happy with this tub. Since it was installed both diverter vavles have leaked and many of the jets don’t turn off when in the off position. For what I paid for it, it’s disappointing to have those kinds of issues. Especially considering I’m reminded of it every time I use the tub.

  101. 5 out of 5
    Rated 5 out of 5

    :

    I have used it every night since it was hooked up. I’m sleeping better, more relaxed, waking up rested! This has added so much quality to my life!!! Thank you WCI!!!!

  102. 5 out of 5
    Rated 5 out of 5

    :

    Ive had my hot tub for almost a month now and I absolutely love it! The ease of use and cleaning has been amazing. I would highly recommend a Jacuzzi hot tub to any and every one!!!!

  103. 5 out of 5
    Rated 5 out of 5

    :

    We just had our hot tub installed, and as I do love it and I love the cushions for your head, and how powerful the jets are, it certainly isn’t a hot tub for 7 people. You can barely fit 4 people comfortably.

  104. 2 out of 5
    Rated 2 out of 5

    :

    We had our tub installed a month ago, and as part of the start up the local technician saw a leak in a pipe inside the cover. Over the next two weeks, the technician and store (Spa Palace) worked on identifying the source of that leak, and fixing it, and found an additional leak tied to the waterfall. This is a brand new tub. The store replaced the circ pump, and a part in the waterfall. There is still a leak near the waterfall. This worries us – what happens when it is cold in the Colorado winter? This shouldn’t happen with a new tub. The operation of the tub itself has been as expected, and the jets are excellent.

  105. 5 out of 5
    Rated 5 out of 5

    :

    We have had our J-365 for over a month now and it has already been so very relaxing and quite easy to maintain once you get into the flow. We could not have made a better purchase from the sale to the delivery. The Jacuzzi brand is the best for a reason and we could not be happier! Don’t hesitate buying one for any reason. You will never regret it!

  106. 5 out of 5
    Rated 5 out of 5

    :

    Top shelf design !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  107. 5 out of 5
    Rated 5 out of 5

    :

    We have had our hot tub for over a month now and all is good. We are very happy with it and happy with the customer service.

  108. 4 out of 5
    Rated 4 out of 5

    :

    Only 3 cup holders and 4 seats also the jets buttons are reversed, the buttons run the oppiste jets, $20,000 and you’d think they’d get it right. Other then that it’s a great tub.

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