We bought the J495 about 6 years ago. We have had problems since day one. At this point, it’s basically useless. Ever jet has been replaced or is broken, speakers are completely toast, many lights don’t work, control panel is broken and only certain features can be controlled with the remote, pumps have been replaced, thermostat is bad and won’t keep temperature, and cover is so water logged it weighs about 300lbs and has broken the cover lift. Jacuzzi certified repair man came out the first week we had problems and told me it’s a piece of junk, that he “hates jacuzzi and would never buy one”. He then did terrible, faulty repairs and when called to come back, basically called me stupid. I contacted corporate and they agreed to send a man from a different region for one time. He was at least nicer and replaced many more jets. If i could go back in time, i would BUY ANYTHING BUT THIS HOT TUB!