OPTIMA®

4.45 out of 5 based on 119 customer ratings

119 reviews

Sundance® gives you plenty of reasons to entertain at home. The award-winning Sundance® Optima™ will beautify your backyard, with Aqua Terrace waterfall and SunGlow LED lighting that cycles through a color palette. Our contemporary cabinet option adds a richly colored, natural look. But the true beauty is inside the Optima™ spa. Silent Air injector jets create tiny bubbles of aromatherapy when you add SunScents fragrance beads. With seating for seven, a cascading AquaTerrace waterfall, and massaging jets from the reflexology foot dome, the Optima™ brings the Sundance® lifestyle to your backyard.

SPECIFICATIONS

OVERVIEW

  • Seating Capacity: 6-7 Adults

  • Dimensions: 7'5' x 7'5' x 37.5' (226 cm x 226 cm x 96 cm)

  • Dry Weight: 924 lbs (419 kg)

  • Total Filled Weight: 5,344 lbs (2,424 kg)

  • Average Spa Volume: 410 US gal (1,552 liters)

  • Jet Pumps: Pump 1 International 1-speed/2.0 hp continuous Pump 2 International 1-speed/2.0 hp continuous

  • Aromatherapy Delivery/Air Blower: 14 Air Injector Jets with quiet, 1.5 hp Air Pump

  • Air Control/Massage Selectors: 5 Controls/2 Selectors

  • Lighting: Sunglow illuminated air controls

  • Stainless Steel Jet Trim: 47 with stainless steel trim

WATER QUALITY

  • Water Purification System: CLEARRAY®

  • Filters: MicroClean® Ultra, 20' Slipstream™ Skimmer

  • Circulation Pump: 2 TheraMax high-flow pumps & Dynamic Flow Circulation System

ELECTRICAL

  • North America (60 Hz): 240 VAC @ 40A, 50A or 60A

  • Export (50 Hz): 230 VAC @ 20A, 30A or 40A

APPEARANCE

  • Cabinetry: Coastal, Mahogany, Autumn Walnut

  • Shell: Celestite, Platinum, Oyster, Sahara, Sand, Copper Sand, Monaco, Caribbean Surf, Midnight

JETS

  • Total Jets: 47

  • Accu-Pressure™ Jets: 12

  • Fluidix Nex™ Jets: 4

  • Pulsator™ Jets: 2

  • Fluidix ST™ Jets: 16

  • Fluidix Intelli-jet™ Jets: 5

  • Vortex™ Jets: 7

  • Whirlpool Jets: 1

THE JETS

ACCU-PRESSURE™

FOCUS RELIEF ™

FLUIDIX INTELLIJET

PULSATOR™ JET

FLUIDIX NEX™

VORTEX™ JET

FLUIDIX REFLEX™

WHIRLPOOL JET

FLUIDIX ST™ JET

SHELL COLORS

Sahara

Porcelaine

Monaco

Copper Sand

Platinum

Carribean

Pearl

Midnight

Sand

Celestite

Oyster

CABINET COLORS

Coastal

Mahogny

Walnut

White Oak

WARRANTIES

Warranty
10 Years Shell Structure

All of our Sundance® spas are warranted against water loss due to defects in the spa shell.

Warranty
5 Years Equipment

Sundance® spas warrants the spa's electrical equipment components specifically limited to the pumps, heater, and control system against malfunctions due to defects in workmanship or materials.

Warranty
7 Years Shell Surface

Sundance® spas are warranted against blistering, cracking or delaminated of the interior surface of the spas shell.

Warranty
5 Years Cabinetry

Sundance® spas SunStrong™ synthetic cabinets are warranted against defects in workmanship of materials.‡ Normal wear and weathering of the finish will occur naturally over time, and are not defects.

Warranty
5 Years Plumbing

Sundance® spas plumbing components are warranted against leaks due to defects in workmanship or materials.

REQUEST A QUOTE

Brand

Series

Seats

Price

  1. 5 out of 5
    Rated 5 out of 5

    :

    Replacing a 10 year old Optima with a 2014 Optima….looking fwd to 10 more years of relaxation!

  2. 5 out of 5
    Rated 5 out of 5

    :

    I had my hot tub installed on May 16th replacing the same model I had before. We love it. The newer model not only looks better but it runs so much quieter and is much more energy efficient!

  3. 5 out of 5
    Rated 5 out of 5

    :

    this is my second Sundance hottub. My first Cameo was purchased in 1994 and lasted 23 years and was still working, but the adjacent fence fell on it and severely damaged the hull. Well worth the money over time. Quality of a Mercedes.

  4. 5 out of 5
    Rated 5 out of 5

    :

    This is my third Sundance Optima. I went with a 2017 Optima 880 Series with wireless control, four led lights, and ClearRay Protect system. Bought in Miami, Florida from All Florida Pool and Spa.

  5. 5 out of 5
    Rated 5 out of 5

    :

    I have had my new hot tub for less than a month and it is fantastic. The jets are awesome. It has Bluetooth speakers, wireless app, LED lights and a lot of controls for the jets. Best money I have spent in years!

  6. 4 out of 5
    Rated 4 out of 5

    :

    We got the Optima tub little over a month ago and we like it a lot, couple small things that would be nice is if you installed chases from the rear to the front to run the elec in over the two at the front, We have our tub with the back facing the house and the elec. Coming from the rear and only factory supplied elec. Holes are in the front (and one side is not even usable since the hole is right where the pipes are inside) and just a FYI if you go 60amp elec. Route the holes supplied are two small to even use. And the only other thing would be a quick check at the factory before it leaves we received our tub and the knob For the waterfall was glued shut you can’t even turn it seems like a quick catch in QC if someone just walked around and gave each knob a turn, but all in all we like the tub so far

  7. 5 out of 5
    Rated 5 out of 5

    :

    We had our Hot Tub installed a little over a month ago and now we can’t imagine life without it! Me and my wife are both at the point in our lives where our backs complain on an almost daily basis and this tub goes a very long way toward easing our discomfort. The jets are absolutely wonderful. Before this we would spend all year waiting until our annual cabin vacation to enjoy the hot tub and serenity there. Now we have it in our own back yard. Highly recommended!

  8. 5 out of 5
    Rated 5 out of 5

    :

    We use it almost every day since we bought it and it is very relaxing.

  9. 5 out of 5
    Rated 5 out of 5

    :

    This is my fourth Sundance spa in 30 years and the quality is second to none. Levesque Spas in Benton Maine provided wonderful support through the purchase and their service and set up was what as fantastic as the service they have provided over the many years of owning Sundance Spas.

  10. 2 out of 5
    Rated 2 out of 5

    :

    We were pricing out spas with other companies and were referred by friends who already purchased a sundance spa. The install was (albeit the rainiest day for a year) not smooth and we were not given a manual. There wasn’t a follow up visit from a tech until the tub showed signs of deficiency, since that time we have had a valve sensor needing replaced which doesn’t leave me warm and fuzzy about the quality. We are not usually the types that complain but I feel that the ball was dropped and nobody even looked to see if anyone tried to pick it up.

  11. 5 out of 5
    Rated 5 out of 5

    :

    Bought the Optima and love the seating arrangement and the foot jets. Possibly too many adjustments available as everyone seems to like to play with them constantly. I do not like the 2 degree drop for activating the heater and the display is very difficult to see in bright daylight. Overall awesome

  12. 2 out of 5
    Rated 2 out of 5

    :

    Bought the optima. Thought I got top of line but have has nothing but problems with it- lights don’t work, jet cap came flying off and stripped. Was not the quality that I expected.

  13. 2 out of 5
    Rated 2 out of 5

    :

    Spa was 2 weeks old. Waterfall started working only intermittently. Never produced any faults. Spa then through a hi temp fault on the heater and went into watchdog mode. Turns out the control board shipped with a jumper incorrectly placed. Jumper took the flow switch out of the loop. Spa had a bad main circulation pump and was only operating intermittently…hence the waterfall problem. Hi temp limit watchdog mode was activated do to a no flow condition that allowed the heater to get to hot. At least the hi temp limit worked correctly. Spa should have issued a low flow warning but couldn’t since jumper was set incorrectly on the control board. Service tech took care of the problems…but I had to watch every move and question everything. I hope this isn’t a sign of things to come with this spa. Very disappointed that we had to drain the spa 2 weeks after it was initially filled so the main circulation pump could be replaced. Other than initial mechanical problems, the spa is very nice and our local SunDance dealer has been good to work with. I’m wondering what quality controls are in place to prevent some of the issues that we have experienced.

  14. 4 out of 5
    Rated 4 out of 5

    :

    this spa replaced a 1998 Montego. I’ve had it about a month and have found a few things I wish were different. 1) the lights behind the handles are far too bright. 2) there is no light in the bottom of the spa like the Montego so the water itself is not illuminated. 3) there is one jet directed at the side “seat 2” that is always on if “seat 1b” is on. I have no clue why this jet exists and wish it could just be turned off.

  15. 4 out of 5
    Rated 4 out of 5

    :

    We purchased this Spa a few months ago and it is working as expected. I am learning how to balance the chemicals which takes a few weeks. The WiFi however is not as expected. It didn’t connect like other WiFi connected devices I have in the home. It’s like it has it’s own WiFi network which I had to connect to, to get it setup, then disconnected it and reconnected to the Home WiFi. I CANNOT connect when using the cellular network, you MUST be connected to a Wireless network to access the Spa settings vs other wireless devices which I can connect to using cellular. I was also under impression that you could setup alerts to know if someone was using the Spa, ie: pumps are turned on or heat is turned up, when we are away however it does not. If these alerts are available then I cannot find them or they are an extra fee. The lack of alerts or cellular connection is not a deal breaker however if traveling and you want to have Spa ready when you arrive you need to plan ahead and find a wireless network to make changes before getting on road since cellular doesn’t work.

  16. 3 out of 5
    Rated 3 out of 5

    :

    Very disappointed in the temperature. 103 in the new tub definitely feels much cooler than 103 in our old optima. I do not trust their temperature gage and anticipate being very disapointed in the winter once it’s cold out Would probaly not buy another one

  17. 5 out of 5
    Rated 5 out of 5

    :

    My wife and I bought the Optima 880 series a month ago and love it. The quality of this spa is top notch, and the service we received from Terry the owner of the spa store in Vislia, CA. where we bought it was awesome. From the time we walked in the store to the delivery of the spa all are questions were answered even some that we didn’t even think of asking.

  18. 5 out of 5
    Rated 5 out of 5

    :

    Outstanding quality, comfort and warranty. Had a month and used it at keast once a day. Various sizes and body types Nd everyone fits.

  19. 5 out of 5
    Rated 5 out of 5

    :

    Not only do we get great pleasure from it, it helps with the associated pain from chemo and the caustic drugs that are required to heal cancer. We are so thankful we met David Ghiz and his team to walk us through this journey. We win:)

  20. 5 out of 5
    Rated 5 out of 5

    :

    I LOVE my new Optima spa! I am in it every night! SO relaxing!

  21. 5 out of 5
    Rated 5 out of 5

    :

    We bought this Spa for many reasons: enjoyment, relaxation, better sleeping, and also, for therapy: physical therapy and to treat MS and multiple disc herniations. It is nice to own our own spa and be able to control the temperature to ensure it meets the needs of every family member and is the best fit for us all. This spa has excellent seating choices for height and jets, has the awesome aromatherapy option, and is serene and therapeutic even without any jets on but the tranquil sound of the waterfall with the low, multi-colour lighting available. This spa was well researched before hand, and we are so incredibly satisfied with it. It is most definitely one of the best purchases we have ever made.

  22. 4 out of 5
    Rated 4 out of 5

    :

    Quality product and easy to use. Relaxing every evening after a long day of stress is the best therapy with my spa!

  23. 5 out of 5
    Rated 5 out of 5

    :

    Bought this one a month ago to replace a broken one. Love every feature on this one. The feel of the jets, the lighting and especially the blower. I really love the led light on the front showing you that everything is working fine. Something like that might have saved my old hot tub from freezing. Well worth the money!!

  24. 4 out of 5
    Rated 4 out of 5

    :

    The spa was easy to get up and running by reading the manual. Good powerful jets. Only complaint is the heater stopped working after the first 2 weeks. It had an electrical arc.

  25. 5 out of 5
    Rated 5 out of 5

    :

    We have had our tub for about a week now and very much enjoy its performance quality styling and features.

  26. 4 out of 5
    Rated 4 out of 5

    :

    Overall it is a very nice spa. The seating is the perfect depth and the placement of the jets are spot on. The cover does not fit as well as that of our previous spa, but it still retains the heat well.

  27. 5 out of 5
    Rated 5 out of 5

    :

    My last sundance Optima lasted 19 years and I look forward to this one lasting just as long. Great new features as well as a quality tub

  28. 5 out of 5
    Rated 5 out of 5

    :

    My wife and I suffer from chronic back issues and the therapeutic features of the Optima have been outstanding!

  29. 4 out of 5
    Rated 4 out of 5

    :

    2 days after delivery we put water in the tub and a tube was leaking. It was also 30 degrees out. I called to get it fixed (not even mad, yet). When I talked to the shop no one was helpful nor cared that I just spent $$$$ and it came broke. When I talked to a manager they said they will try to get out in 5 days. I was not satisfied so I called great escape where I bought it and they were awesome. Rick called the shop and got them to come out the next day. He also made sure I know what to do until they came. The repair man was great and we have been loving the tub for weeks now.

  30. 5 out of 5
    Rated 5 out of 5

    :

    This is my third spa and this one is the best for comfort and maintenance access

  31. 5 out of 5
    Rated 5 out of 5

    :

    Bought this hot tub about a month ago, hoping it would help with my RA/OA..and I am so glad I did!! I can hop in after a long strenuous day and my aches and pains are much easier to deal with. I am now able to move easier and get a much better nights rest.., My only wish is that it is that I wish it came with a quick start guide..The manual is not user friendly..also a chart as to how to use the chemicals would be perfect. I had to google how to take care of my hot tub.

  32. 5 out of 5
    Rated 5 out of 5

    :

    We use a spa daily and our 2001 hot springs spa was at the end of its useful life. We sold it and bought the Sundance optima 880 and could not be happier. It is functional and beautiful. Our next thrill is to enjoy it when our kids and grand kids next year.

  33. 5 out of 5
    Rated 5 out of 5

    :

    We started looking at hot tubs as we had never had one before and sorted through all of the choices to arrive at the Optima. Our local dealer gave us a great deal and we had a friend that had recommended the dealer. We have been very happy so far

  34. 5 out of 5
    Rated 5 out of 5

    :

    This is our second Sundance Optima. We bought our first one in 2008 and when we bought our second house , we have purchased another Optima in 2016. The spa only got better. It sits comfortably 5 people, and it is a top of the line , many jets with different functions, waterfall and tray for drinks. We love it.

  35. 3 out of 5
    Rated 3 out of 5

    :

    Had it alittle over a month now and love the optima. Love the adjustable jets and lighting is great. Have a small problem with a plugged jet from the factory and waiting to find out how is gonna be fixed. Taken 3 weeks and still not. First answer was drain, flip up and replace. Brand new hot tub shouldn’t have to be done. Will change rating after its fixed. Also can’t set the date. Clocks sets fine.

  36. 5 out of 5
    Rated 5 out of 5

    :

    I have installed my spa a month ago and enjoy using it every day. I measure 6’03” and can find a seat that is very comfortable.

  37. 5 out of 5
    Rated 5 out of 5

    :

    We bought this a month ago and have been enjoying it daily. I am a mechanic in my mid 40s and had a problem with my knees and shoulders stiffening up. No longer an issue I hit the tub every night after dinner and haven’t had a problem since

  38. 4 out of 5
    Rated 4 out of 5

    :

    I purchased my original Sundance spa in 2000 and it almost made it 17 years! It was a great spa, so replacing it with another Sundance was an easy decision. I replaced my Altamar with the Optima model. In addition to the amazing jets, the spa has a lot of great features such as LED lighting, waterfall, and improved filtering. I do, however miss having dual controls and the touch screen is not as responsive as the older push button model.

  39. 5 out of 5
    Rated 5 out of 5

    :

    We have owned our Optima Sundance Spa for 1 month and love it more every time we use it! It has been great for relaxing as well as making achy muscles recover after a hard days work.

  40. 5 out of 5
    Rated 5 out of 5

    :

    Brandon was awesome in helping me surprise my husband with a brand new spa!

  41. 5 out of 5
    Rated 5 out of 5

    :

    Imagine Backyard in Scottsdale made me a great deal on my Sundance Optima spa. Imagine Backyard has been fair as far as price goes and even better as they have matched other businesses prices. This is my second Optima spa, my first was purchased 17 years ago.

  42. 5 out of 5
    Rated 5 out of 5

    :

    I was a garbage man for 23 yrs on a rear-end loader and had a total of 5 shoulder surgery’s which ended my career. This is what lead me to buying this spa which has not disappointed. Their’s nothing better than putting on some music and enjoying the hot tub for 20 minutes.

  43. 4 out of 5
    Rated 4 out of 5

    :

    Replacement of my 18 year Optima. Still learning how to use it.

  44. 5 out of 5
    Rated 5 out of 5

    :

    We’ve had our spa for about a month. I use it at least once at night, my wife sometimes twice a day. We both enjoy it immensely. I’m in the construction business and my wife is a hairdresser. On our feet a lot. It soothes all the aches and pains and I think I get a better nights sleep. I have pain in my feet and I like to rest them on the jets, it seems to help a lot.

    It took some dialing in with the chemicals but that was mostly my fault. I’m comfortable maintaining the chemistry now. 21st century pools and spas did a great job installing and getting me straightened out on the maintenance.

    I would highly recommend a sun dance spa!

  45. 5 out of 5
    Rated 5 out of 5

    :

    My wife and I love our new spa. So relaxing after a long day.

  46. 5 out of 5
    Rated 5 out of 5

    :

    The best hot tub period, ergonomics, style, hydrotherapy,energy efficiency!

  47. 4 out of 5
    Rated 4 out of 5

    :

    We have only had this about 3 weeks but have enjoyed using it daily. Easy to maintain and use.

  48. 5 out of 5
    Rated 5 out of 5

    :

    A lot of jets get to every part of your aching body. Only had it 3 weeks but so far so good. Have used it at least once every day so far.

  49. 4 out of 5
    Rated 4 out of 5

    :

    We bought about 4-5 weeks ago. Super happy with the performance, glad we went with the matte finish. Love the lighting and the water fall feature. We also got the lighted steps which are really nice at night!

  50. 5 out of 5
    Rated 5 out of 5

    :

    Have enjoyed the Optima spa for a month and we are really enjoying it.

  51. 5 out of 5
    Rated 5 out of 5

    :

    It’s everything I hoped and was told it would be. Like!!

  52. 1 out of 5
    Rated 1 out of 5

    :

    I recently purchased a 2016 Optima spa after having both Hot Springs and MAAX in the past. After I received the spa and turned it on, I noticed a very noticeable humm coming from it when the circ pump is on (similar to standing beside a hydro transformer). The dealer was helpful in trying to rectify the sound for me but in the end, they couldn’t reduce it and said that the noise is considered “normal” for a Sundance spa which I found very disconcerting given that it sells as a premium spa. My previous spas were virtually silent when the circ pump was running. In addition, the touchpad screen is horrible as it is impossible to see in the daylight. I didn’t find the jets as powerful as the HS and overall, I was very displeased with the performance of the spa which I was so impressed with while in the showroom. In the end, I am returning the spa and will be purchasing another brand.

  53. 4 out of 5
    Rated 4 out of 5

    :

    So far it has been a very nice spa! The price is to high and should be far less.

  54. 5 out of 5
    Rated 5 out of 5

    :

    It is just so much better than I ever imagined. And it just works. It is easy, intuitive, and feels awesome!!! I should have done this years ago.

  55. 5 out of 5
    Rated 5 out of 5

    :

    I purchased an Optima Spa to complement my new patio extension and remodeling. The quality, design and performance of the spa is exceptional. I look forward to using it almost everyday for relaxation & sleep enhancement, as well as the hydrotherapy benefits for a lower back injury. I highly recommend this product!

  56. 5 out of 5
    Rated 5 out of 5

    :

    We were shopping for Sundance Spa to replace an older one we enjoyed for many years, but learned our local dealer no longer carried the brand. I sourced two other options in our state, but both were more than fifty miles away. The closer one was reluctant to consider selling us and servicing a new spa, but the one farther away agreed to do it. We are very pleased with our new Sundance Spa. Plus, the owners of the spa dealership performed over and above our expectations.

  57. 5 out of 5
    Rated 5 out of 5

    :

    We bought this spa several months ago and had to wait to have it delivered as our yard was being installed. Aqua Quip was great about storing for us until we needed. We got it hooked up this past weekend as it has been used by all family members every day since. It is so far superior to the old spa we had which was part of our pool as it actually has jets you can control and there are four great seats to choose from. The sound system works well and the BlueWave system picks up various devices so we can relax to music for watching TV while we soak.

  58. 5 out of 5
    Rated 5 out of 5

    :

    We ordered our spa in October as part of a big plan to make over our back yard. Our renovation was completed on 1/29. Our spa was central to our renovation. Before we purchased our Optima spa we traveled to different spa dealers and wet tested other spas. The Sundance Optima was our choice. My husband is 6’5″ and I am 5’3″ so we needed something for all sizes. We wanted the spa to be easy to get in and out of and easy to operate. The first thing we had to do was build a slab for the spa and then the spa was put in place and then our deck was built around it. All this just to say, we have been able to use our spa very little because of the construction taking place and then we had snow followed by additional severe weather with tornado warnings and then I broke my right kneecap. But, I am sure we will enjoy the spa immensely once we get to spend some time in it. We sure loved it when we did the wet test. I love the cover letters lifter, it makes it so easy for me to open and close the spa myself when I am testing the water. I am not sure how long the invitation to write a review remained open, so I am adding this now. If Sundance gives me a future opportunity to review the spa, I will do so.

  59. 4 out of 5
    Rated 4 out of 5

    :

    We are very pleased with our Spa. We are wondering if there is a solution to the WI-FI not connecting to the info on the Clearay and filer.

  60. 4 out of 5
    Rated 4 out of 5

    :

    The fact that you have to shut off the foot jets to make one chair stronger. And if another chair requires more flow you have to divert from a different chair needs to be fixed. Otherwise a very good product

  61. 5 out of 5
    Rated 5 out of 5

    :

    We shopped around for a hot tub for at least a month. The Sundance spa seemed to have the best combination of features and quality. We have been very happy so far. The jet design is well thought out and the different setting that can be applied give a nice variety. We wish we had invested in a spa a long time ago!

  62. 2 out of 5
    Rated 2 out of 5

    :

    Surprisingly bad quality for such a expensive bath. Bad functionality. You can’t set your own seat settings without changing te setup for another. Control panel is not visual in darkness, lighting exist but it´s worthless when you don´t see the function of the buttons. Leakage in knobs. Heater is not efficient enough. Chrome-parts don’t stick, so some fell off. Lighting is very low budget, no luxury feeling at all.

    Good things is that the seats is different in hight, so you can probably find a spot that suits you.

    Think twice before spending your money on this bath.

  63. 5 out of 5
    Rated 5 out of 5

    :

    We are enjoying our new Sundance Optima spa tremendously. Got it installed just before the holiday, wife and I have taken vacation over the holiday and enjoyed lounging in the spa several evenings. We especially like the feature that doesn’t require the main jets to turn on to maintain the heat, the very quiet, non obtrusive circulating pump does the job, so when we want simple quiet but maintain the heat in the cold winter, it is wonderful.

  64. 4 out of 5
    Rated 4 out of 5

    :

    We bought this spa to replace our 20 year old spa. We’re pretty pleased with it – the seats have different configured jets – which we like alot. The only thing we’re not really pleased with is the LED lights. We shopped a lot of other spas and this one is really lacking when it comes to the lights (We didn’t get a chance to see this one operational – or we probably would have bought something different). Other than that — it’s a pretty nice spa.

  65. 5 out of 5
    Rated 5 out of 5

    :

    Unit is very quiet. Wish the speakers had some more umph to them. But overall its a great package. We shopped several models before landing on this one. Very happy.

  66. 5 out of 5
    Rated 5 out of 5

    :

    Thus is my second purchase of a sundance hot tub because my other one was sold with my old house!! I love my new one just as much. Not one issue!!

  67. 3 out of 5
    Rated 3 out of 5

    :

    We bought an Optima as our first spa after great reviews from a longtime family friend who had their first Sundance for 15 years and just replaced it with an Optima. We live in Northern VA and use it year round. It was a great addition to the family and serves as a family gathering spot, and really helps remove the stress after a tough workday. While I’m sure the electric bill has gone up, it wasn’t noticeable, as our kids and their electronics are probably bigger consumers.

    We chose Sundance over other brands due to its high quality reputation and longer warranty then others. This did of course come at a price premium to other brands. That said, we were very surprised how after only 4 months of use, that several of the blue LED lights started failing (odly only blue). It started with the waterfall light bar and then spread to the LEDs around 3 of the air control valves. Our dealer came out and did the repairs under warranty once it warmed up outside, which I might add were not simple repairs, and required cutting/ripping out the foam insulation. The insulation was replaced following repairs, yet I’m certain it is no longer as well insulated as it came from the factory. Then after 10 months of use, the blue LEDs around the remaining air control valves failed. We are now waiting (as of 11/22/15) on repairs, and it might already be too cold outside to complete. Pretty disappointing for such a high end spa.

  68. 4 out of 5
    Rated 4 out of 5

    :

    Sales person was helpful and really sold the product well

  69. 5 out of 5
    Rated 5 out of 5

    :

    I’ve had my tub for 4 years and had zero problems. love it.

  70. 5 out of 5
    Rated 5 out of 5

    :

    I bought my first Sundance Spa 21 years ago, this is my third. Wow, they just keep getting better and better with the technology advancements, from the blue tooth connectivity in the radio so I can listen to my own music from my cell phone to the ozonator system. This new spa demands less chemicals due to its new water purification technology, helps me save on operating costs.

  71. 5 out of 5
    Rated 5 out of 5

    :

    I bought this spa a month ago. I LOVE IT! It is so relaxing to sit in my backyard and soak as i read or converse with others. It has definitely helped to relieve the tension in my back and neck.

  72. 4 out of 5
    Rated 4 out of 5

    :

    We had spec’ a new hot tub along with our new pool and patio. Performance Pool answered all our questions and we think we chose the perfect spa ( a Sundance Optima) for our needs. Getting the chemical balance right took a few tries but we are pleased with the look of the tub inside and out. We can seat three adults and our three kids with no problem.

  73. 5 out of 5
    Rated 5 out of 5

    :

    This is the third sundance spa I have owned and the product only gets better. Over the last 15 years I have seen Sundance continue to improve the product with each generation. What I have appreciated the most is that the improvements are not just cosmetic, the improvements to the pumps, ozonator/uv systems and especially the jets.

  74. 5 out of 5
    Rated 5 out of 5

    :

    Purchased an Optima a few months ago replacing our 11yr old Jacuzzi. Great experience with sales staff and love the spa!

  75. 5 out of 5
    Rated 5 out of 5

    :

    It’s an expensive purchase, and a hard choice to make, and not the easiest industry to do consumer homework on, but this Spa is the way to go. Granted it has only been just over a month, but we are enjoying it every day. Very happy with the product.

  76. 5 out of 5
    Rated 5 out of 5

    :

    Love the powerful jets in the different seats, and thepretty waterfall with colorful lights!

  77. 5 out of 5
    Rated 5 out of 5

    :

    We bought this spa 1 month ago and have not missed one night of soaking and enjoyment.

  78. 3 out of 5
    Rated 3 out of 5

    :

    It was a rough beggining. We didn’t get it up and running for almost 2 weeks. At first it wouldnt heat and needed a part replaced. Then it would turn on needed several new parts including a new motor and we bought it brand new. Now there is condensation under the control panel but it works so far. Love the hot tub but it has been a troubled journey.

  79. 4 out of 5
    Rated 4 out of 5

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    We have now had the tub for 3 months. We are happy with tub, be nice if all the jets had the same power when both motors are on.

  80. 5 out of 5
    Rated 5 out of 5

    :

    My wife and I purchased our first Optima in 1997 and we just replaced it in 2015. We love our Optima and use it year round. I think the updated cleaning system is keeping it cleaner and easier to maintain.

  81. 3 out of 5
    Rated 3 out of 5

    :

    Somewhat disappointed in overall product – had anticipated a better unit.

  82. 4 out of 5
    Rated 4 out of 5

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    each chair seems to message another set of muscles. Very happy!

  83. 5 out of 5
    Rated 5 out of 5

    :

    My Wife and I have had the optima now for almost a month and have been really enjoying it. Looking forward to when the weather starts to cool down.

  84. 5 out of 5
    Rated 5 out of 5

    :

    Only a couple of months in but we’re first time spa owners that are very happy with our experience thus far. Will have a better idea of long term quality in a year or so…

  85. 5 out of 5
    Rated 5 out of 5

    :

    Hot tub number 4 we started with a Sundance and after trying a couple of small round tubs which were basically just a soaking tub. Now back with Sundance and couldn’t be. We bought the optimal and couldn’t be happier. Wether your just soaking or working on sore muscles this tub has it all.

  86. 5 out of 5
    Rated 5 out of 5

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    We bought our spa a month ago and have enjoyed it thoroughly! Easy maintenance! The top is easy for one person to lift.

  87. 5 out of 5
    Rated 5 out of 5

    :

    Great spa, lots of jets, awesome pump power, unlimited settings. One of the finest performing and awesome looking spas if not the best available on the market. I would definitely recommend this product to anybody interested in purchasing a spa.

  88. 5 out of 5
    Rated 5 out of 5

    :

    I have owned this spa since 2005. I use it multiple times a day and estimate that I have used it at least 8000 times. Still works great. Super easy to maintain and clean. Love Love Love my Sundance and won’t ever buy anything else. If you are concerned about making a good investment with your $$, then rest assured this is the right choice. If you are serious about getting and using a hot tub, this is the one. I built fiberglass fishing boats for ten years, so I know good quality fiberglass/ acrylic work. Sundance stood out from all the other tubs I had looked at. Even though it cost a little more, It was worth every penny. I used to get tension migraines, I’ve had 1 since I bought this , I was in Beaumont TX and couldn’t get in!

  89. 5 out of 5
    Rated 5 out of 5

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    Plenty of power nice quite smooth running tub. Much better than my last tubs “tiger river” “vita spa” just nice comfy seating great foot messaging with the huge foot jet dome, this isn’t a hot tub this thing is a machine built for comfort.

  90. 5 out of 5
    Rated 5 out of 5

    :

    We received our new Sundance Optima about a month ago. The delivery and installation went without a hitch. We replaced a Sundance Optima that we had enjoyed for 16 years with only minor issues. Having been in other manufacturer’s tubs, we felt the Sundance was the highest quality tub on the market, so when it was time to replace, Sundance was on the top of our list. The new tub has upgraded jets and water care features that make it a great upgrade on the old model. One thing that we think could be improved is that the back jets used to have a two step motor and it is now a one step motor. This means that the three corner chairs (the fourth corner chair has its own control) cannot be on full at the same time – not a problem when my wife and I are in alone, but a minor issue when there are four or more in the tub (minor because you can adjust so all three chairs work at a reduced flow). Other than this, the tub has exceeded our expectations with the new features and we look forward to another 16 years in a Sundance!

  91. 4 out of 5
    Rated 4 out of 5

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    I’m pretty impressed with the construction quality and the look & feel of the Sundance Hot Tub. We purchased the Optima model for its size and features and are definitely happy with our choice. What we like most is the built-in “dummy-proof” controls, which ensure that the jets and lights aren’t accidentally left on. Additionally, there are factory settings that maintain the temperature and water flow with little to no intervention by us.

    We also purchased the optional wi-fi and stereo add-ons. The stereo actually has quite a bit of power to it and was very easy to configure for Bluetooth connectivity. The supplied remote control is a bit less impressive and looks like it was created in the 70s, but it does its job.

    The wi-fi provides remote control of the hot tub using an app for your iPhone, etc. While the app is nicely done and initially connected without incident to the access point (comes with the package and looks like a small, wireless base station), the connectivity is intermittent. Additionally, the app has stated at times that our hot tub was in Economy mode when it was actually in Standard mode (and this affects other controls). I’m still working out why it sometimes connects and then 5 minutes later produces a “communication” error.

    Finally, I will offer up that it’s important to read the manual thoroughly (including what each of the many knobs will do). We thought we had a couple of issues which actually turned out to be normal operating functionality. For example, in Economy mode, the hot tub will only heat during specified intervals and not just because you’ve increased the temperature on the control panel.

    Overall, we’re very satisfied with out purchase and would definitely recommend Sundance to anyone else interested in a similar purchase.

  92. 2 out of 5
    Rated 2 out of 5

    :

    The warning 5fs keeps reappearing, service call , once , worked three days and reverted to the red light being on and the warning code reappearing!

  93. 5 out of 5
    Rated 5 out of 5

    :

    Our Spa is fabulous and so far so easy to maintain and we have loved it. I do have one thing that isn’t working well and that is the WiFi. It says it is connected, but It is only connected once I turn off the hot tub and turn it back on. It connects just fine. Then when a try later the WiFi will not connect. I need to contact our service rep and see what we might be doing wrong.

  94. 5 out of 5
    Rated 5 out of 5

    :

    Our hot tub was bought in Oct 2005. I have not had one issue with the tub and it is still working great. I wouldn’t change any of the features and that is after 10 years of use. The only money ever put into it is for regular maintenance. Maintenance is very easy.The fact is, you get what you pay for! Quality! Still looks new.

  95. 4 out of 5
    Rated 4 out of 5

    :

    Purchase a Sundance Optima last summer

    We loved the spa, we didn’t think we would used it as much as we do. We had an inground pool installed at the same time and wanted the spa to maximize our backyard. We finally use the spa more often then the pool. During summer almost every day and during winter every weeks.

    Problem with the spa: 3 LED around the air valves broke, really disappointing from a brand new spa. The heater didn’t work while the pumps were running. Had to call for services. During winter it could have cause a major problem when using it or draining water. (if you drain the spa when cold it switches to freeze then the 2 pump runs and heat would never have works)

  96. 5 out of 5
    Rated 5 out of 5

    :

    Have only had our tub for a couple months, but so far so good. The features are a nice upgrade from what we had. The sound wave system is flat out awesome!! The jets feel amazing and really loosen & relax the muscles after a stressful week. The crew at Spas Plus were great to work with throughout the entire process.

  97. 5 out of 5
    Rated 5 out of 5

    :

    We purchased our spa about a month ago and have thoroughly enjoyed it. Having a variety of seating zones with different massage/therapy action has been wonderful after our gym workouts! Looking forward to enjoying our Optima Spa for many years to come!

  98. 5 out of 5
    Rated 5 out of 5

    :

    We are so pleased with the quality of our new Sundance Optima, the jets feel great and the spa is so quiet while in operation it is awesome.

  99. 5 out of 5
    Rated 5 out of 5

    :

    We bought our hot tub at the end of October & have had a soak in it almost nightly! It is a great tub with many features, very kid friendly too. If we have any questions about our hot tub ie chemicals, water testing… it is only a phone call or drive to the store away. Very friendly staff & excellent customer service.

  100. 3 out of 5
    Rated 3 out of 5

    :

    I’ve had my optima for about a month and have spent over 20 hours in it. My I think this is a pretty good tub, I have had several over the last 25 years and they are therapy as well as just relaxation. My biggest complaint is the seat between the filter and waterfall. I have broad shoulders and it is narrow and crowds my elbow as well I cannot sit centered in the seat due to the positioning. If it were directly opposite that would make both seats work since the seat opposite sits higher and arms are comfortably above the edges of the tub. The waterfall seat should be more rounded at the front so you can slide down and let the waterfall run over your shoulders or head. The waterfall should also have more of the heater water instead of spa temp. The dome on the floor is higher than it needs to be it also has areas with missing jets so that only the seat opposite the filter has both legs covered from ankle to knee. The seat next to the waterfall with lots of jets is excellent but the leg jets should be wider. My last complaint is the shortage of cup holders and they won’t fit a stemmed wine glass. The filter cover has too many step downs for wine glasses.

  101. 5 out of 5
    Rated 5 out of 5

    :

    I have owned the Optima for over 10 years now! We have absolutely loved this spa. I use mine all winter long (and drain it in the summer months) and it starts up reliably every year. I have had no major repairs to speak of. I have had to replace a couple of internal pipes due to slow leaks and the thermostat twice and that’s it, other than the filter every other year. Sundance quality cannot be beat. Period.

  102. 3 out of 5
    Rated 3 out of 5

    :

    I love the spa and spent a lot of money for it around $11,000. I have had constant problems with the radio, waterfall lights and speakers. I’m now told I have to spend $700 for a new radio that won’t shut off but won’t work. The waterfall lights won’t turn on however the speakers were replaced and sounded great before the radio wouldn’t work. However, the jets work great.

  103. 3 out of 5
    Rated 3 out of 5

    :

    We purchased our 880 in 2005 and absolutely love it, but I believe within one year the water fall began leaking. No problem warranty repaired the leak, then the control panel stopped working, again warranty repaired the problem. 2013 the mother board went out, warranty had expired, pricey repair. Now it has a slow leak, and I’m concerned! Hopefully something minor, I’ll have the Sundance service tech check for the leak.

  104. 5 out of 5
    Rated 5 out of 5

    :

    This spa is all we expected it to be. The foot jets in particular are incredibly powerful and yet can be adjusted down and even off it you like. Likewise with the seating. Most of the jets are adjustable from a blast to bubble. It also has three elevated seats which are perfect for sitting on if you need to cool down a bit before plunging back in. We love it!

  105. 3 out of 5
    Rated 3 out of 5

    :

    Great tub design and jet layout BUT the build quality isn’t all that great. This is my second Sundance Spa and I doubt that it will last as long as the first. Remote control for sound system is barely usable.

  106. 5 out of 5
    Rated 5 out of 5

    :

    Do I like enjoying a hot tub? This is the third hot tub we have bought from New England Spas. We sold our last two homes and the Sundance hot tubs were such selling points we couldn’t take them with us. Just as the second tub we bought, we chose the Optima again. It is a beautiful tub to look at and incredibly soothing to my problematic back! We also use it for fun and sometimes entertain with close friends. We use it on average three times a week through all seasons and have done so for years. Lowering the temperture below ninety eight degrees during those hot summer days actually draws body heat from you making the tub very comfortable. I can’t say enough about our satisfaction with New England Spas in Natick, MA and especially David Parkhurst. David knew we were repeat customers, yet still reviewed all that needed to be done to properly prepare for the arrival of our new Optima. We had a deck built to hold the weight and an electrician to set the Optima to run all three pumps at the same time if desired. David talked to me about all this, I had it done, no problems! Thank you David. Also, we could not have asked for a better delivery team. Not a wasted movement in setting the tub and a very great review of operating the unit. If we ever move again, pray God we don’t, we surely will be buying a fourth.

  107. 5 out of 5
    Rated 5 out of 5

    :

    Great product , Great Support Staff , Thank you Joe ( Concord Sundance ) for your patience and your help .

  108. 4 out of 5
    Rated 4 out of 5

    :

    Photo to come soon. Perfect family tub for four, with entertaining upto 6. Four corner seats are ideal for conversation and comfort.

  109. 5 out of 5
    Rated 5 out of 5

    :

    The quality is far improved in this version. This is my 3rd Optima. I was concerned before buying because of other reviews saying it was not as powerful. This is not true. You need to know how to set the pumps to get maximum use. My only negative is the light setting . It has 3 levels. The lowest setting should be lower

  110. 4 out of 5
    Rated 4 out of 5

    :

    I have owned my Sundance 8 person hot tub for over 10 years the cover lasted about 8 years. About every 2 years one of the sensors goes out. The first 5 years it’s free after that about $150.00 per service call. It cost about $125.00 per month to operate. Over all I could not live without it. I am about ready to downsize to a smaller 2-3 person model. I am shopping around but will probably buy another Sundance.

  111. 5 out of 5
    Rated 5 out of 5

    :

    Delivered on time, explanded the operation of the controls, and the chemicals. I had one service call. When they came out they had the part, and complete it quickly.

  112. 4 out of 5
    Rated 4 out of 5

    :

    bought it in august 2009. Very good but some of the led light failed and I think its hard to replace

  113. 5 out of 5
    Rated 5 out of 5

    :

    Just had my new (first ever) hot tub (Optima) installed August 20, 2014. It’s so beautiful and I and my friends have enjoyed all the seats in it!

  114. 4 out of 5
    Rated 4 out of 5

    :

    We enjoy our spa everyday! The manager at your Mission Viejo store is very knowledgeable and understood our needs. Would have given 5 stars but our spa had a part failure within 10 mins of turning it on. All is well now, they had a great repair person out the next day, he was a wealth of information.

  115. 5 out of 5
    Rated 5 out of 5

    :

    Bought the tub a month ago using it every day – great investment

  116. 5 out of 5
    Rated 5 out of 5

    :

    I bought the spa about one month ago. All I need is a special filter I ordered. Nice service by the dealer, and timely installation. Used it that night. Still getting use to the controls. But thats just me.

  117. 5 out of 5
    Rated 5 out of 5

    :

    this is our second spa.the quality of massage therapy in our sundance has taken us to another level.lots of adjustability and very effective jets in the right places.our optima is also much quieter than our previous spa.very easy to maintain as well.would recemend to anyone looking for a very high quality spa for hydrotherapy.

  118. 3 out of 5
    Rated 3 out of 5

    :

    Our new Optima replaced ours from 2001…it was very good to us. I have to say I liked my old one better. I don’t like the jet controls/configurations on the new one. The jets in the main chair are not as powerful as my old Optima. Overall, it is good to be back in a hot tub for therapy but…

  119. 4 out of 5
    Rated 4 out of 5

    :

    We bought this hot tub when our old Jacuzzi brand broke. We love the features and room in the hot tub but find it harder to keep the water clear.

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