The comfort and therapy the tub provides is amazing. Sadly I have received what I consider is a lemon. In less than one year of ownership I have had to have the control panel replaced 3 times, heating element replaced, failed ozonator, and the pump has failed. Additionally one the jet packs had a propeller break off. These services have forced me to drain and refill the tub 3 additional times and waste over a thousand gallons of water. It has also left me with over 2 weeks of not being to use the tub. Still waiting for someone, anyone to offer some sort of compensation for all the troubles and down-time.