This was the first hot tub I bought. It was an anniversary gift for my wife of 25 years. I wish we would have taken it for a test drive first. My wife is 5’1” and I am 5’11”. Neither of us can get comfortable in it. We did have an older vita spa that I got for free($2500 in repairs after the giver told me it needed nothing). It was supposes to be the same size as the R7L we bought. the design was somewhat the same. However, the vita spa was perfect for lining up our back an our butts so that the water level was just right to our necks. It worked for both of us.
I called about how uncomfortable it was on our necks an none of the seats fit us well. The seats are not slopped so you don’t slip out like they where with the vita and the tub at the bottom was shallow. They said they have never had anyone complain about the bullfrog tub. I was kind of shocked at that because of how uncomfortable it was for both of us. They offered to sell us another one at a discount, but no returns. Thus, test drive before you buy!
I gave it 3 stars because it’s a hot tub, duh. My wife an I have made due , but strongly warn against buying before trying(can’t say that enough). Bring your suit and get in. If they don’t let you, don’t buy!
I assumed all tubs would fit us well, but 8600$ later I know better.
Have had it for 10 months now an waiting 50 more months an this is gone.
I own a car dealership an have only sold 1 car without someone driving it first. I should have known better.

We absolutely love this hot tub. Simple to use and easy to maintain. Jet packs are interchangeable which is amazing in itself!

We researched and looked at every possible brand of hot tub we could find in Tucson. We really liked the idea of being able to customize and change jet packs as well as control the flow on nearly every jet. I don’t really like the hard blow you out of your seat constant jet. So I am really enjoying the kneading, pulsating etc. with the ability to turn the pressure up or down. We were initially looking at the R6L. We also considered the R7 (versus R7L). Now that we have the lounger (R7L) we are certain we made the right choice. The overall size is perfect for our family of 5 and the lounger is a favorite spot for everyone. The versatility of the jet packs is as advertised. We move them from time to time as desired and this flexibility is really nice when the jets don’t hit you in the perfect spot in a particular seat height. The efficiency seems to be very good as it holds the temperature for 12 plus hours when covered in passive mode (the heater does not come on unless specifically turned on). We really feel after unsung our spa for a few months that this is a quality spa and we made the right decision. With all that said this is a four star review because we do have one complaint. The head/neck pads are very uncomfortable. If you are short (5’ 6” ish) they might be ok. I’m 5’ 10” though and right where my head should naturally rest is the hardest spot with virtually no padding. Our sales person knew this and had a simple suggestion. Roll up a hand towel and place it on top of the headrest. This works fine but I would love to see the company improve this poor design. Very minor but should be addressed.

I’ve not gotten comfortable with the slippery surface; should have opped for the rougher texture. Other than that issue, love it!

Love my tub, wouldn’t trade it. Only problem we have had is that the pump one has had to be replaced. Otherwise, everything it is so nice.

Love it!

We love it

We just bought our 2 bullfrog spa. It is wonderful. So many new improvements to the new one. We get in it every morning and so times at night. Love you Bullfrog.

Great Spa

We love our R7. The fit and finish is great! Perfect for our family of 5.

The thing I don’t like with my hot tub is that the control pad is really hard to work. You have to press the buttons really hard, and the temperature is almost impossible to change. Have to press really hard. And the dials in the jet pack to control the flow pops out when turned too far, and that there’s no step to get in and out. In the tub

Although we love our new spa, we have had problems with the heater and the water pump that is tied to the heater. It gave us problems, so we had to restart the system 2-3 times, then we called and had someone come out. Problem was we call on a friday and weren’t able to get someone out till the following thursday. When they came, they had to replace the pump. Hopefully it will be good going forward.

Luv it! We call our tub Mr.Frog! Almost use it daily. Worth every penny!

Have had no problems with the spa. My husband and I enjoy relaxing and take advantage of the different jet pack offerings. My suggestion to anyone concidering this purchase is to try the different packs before making your decision on which ones to purchase for your spa.

We’ve had hot tubs for 30 years and this is the best yet! And because of the lifetime warranty, this will be the last hot tub we’ll ever have to buy!

Just what the doctor ordered.

I love this spa for several reasons but the main reason is the ability to switch around the jet packs. Certain packs feel better in different sitting scenarios. There has been a couple minor issues that knocked one star off. One of the less aggressive jet packs has small holes for a soft effect, well those small holes create back pressure on the system and the little plastic inserts on this panel like to come out when the pump is on stage 2. I’ll be trading out that pack shortly. The other odd thing is occasionally pump 2 doesn’t come on, and I have to reset the system…then its good to go. I still need to report this to Bullfrog and I’m sure they will take care of the issue! Amazing foot massage while in the lounger but awkward to get foot massage from any other seat. I wish the center of the spa was formed in a way that its easier to hold your self back in the seat when sitting in a high output jet scenario. I do love the spa, and look forward to 10+ years of use before I go for a new one.

The jets dont work

The most relaxing moment of the day is in my Bullfrog spa. It certainly beats the movies!

My bull frog hot tub is terrific with the new chemical products it is even easier to maintain could not ask for a greater hot tub experience

Not thrilled with the filter system, as when you remove the door all the gunk (leaves) that isn’t directly attached to the filter, flow right back into the tub. Then you have to collect those loose leaves and gunk with a hand net. The hose attachment for emptying hot tub leaks and no matter what hose I used it continued to leak onto my patio. And finally cleaning the hot tub is a huge job, as you have to take out all those jet packs and individually clean them separately in addition to the tub. Oh, one final issue is with the figure 8 jet pack it squeaks when you lean back on it…which is annoying while you’re trying to relax. The repair folks added more sealant onto the plug (they cut the plug and added additional sealant which seems sloppy and didn’t take away the squeaky sound). Thus, I rate this with a 3 star. The next time I purchase one I’ll definitely look at all the operating details (i.e. filter system, draining system) .

This unit holds the heat and maintains the heat very well. It heats up quickly also , it is very energy efficient as it is advertised. It has helped my back tremendously and I am very happy to have it

We love our bullfrog spa! It has great pressure with great variety in jets that fits our family perfectly.

I love this versatile hot tub. We have really enjoyed it. We just need to know how to clean the cover. We have tried several things and yet it never looks clean.

Love the different jet packs. Been a great hot tub with many relaxing nights spent in it.

This hot tub is amazing and so glad we chose Bull Frog.

We love our Bull Frog Spa! After using our friend’s spas….OURS is far above theirs. Our jets are stronger and our seats more comfortable!

I enjoy it. Takes a while to learn how to get the chemicals correct, but have lots of support from our dealer. The jet packs are great! The lounger is my favourite spot! Would like to have tried all jet packs before ordering, it’s hard to know which we would like the best, but at least we have choices. This is our first hot tub and hopefully are only.

I WAS VERY IMPRESSED WITH THE ENGINEERING OF THE BULLFROG COMPARED TO OTHER SPAS. THE SIMPLICITY OF THE PLUMBING AND EASE OF OPERATION IS VERY IMPRESSIVE,AND CAN NOT BE OVER STATED. I AM VERY PLEASED WITH WORKING WITH MY DEALER FROM CONCEPT TO FINISH THANK YOU. JAMES T. DOUGLAS