When it comes time to take the leap and invest in your new spa, you may think that where you buy it isn’t too big of a deal. So long as you get a good quality hot tub at a great price.
But, here’s the thing.
Finding the right hot tub dealer to partner with is vital and goes far beyond simply connecting you with the right spa.
Reputable hot tub dealers will support you for many years to come, long after your spa is installed.
This makes choosing the right dealer nearly as important as selecting the right hot tub model, so taking time to consider your dealership should be on your top list of priorities before you take the plunge.
In this article, we’re going to break down exactly what you should be looking for in a potential hot tub dealer, share some of the best services they can offer, and give you some tips to make finding your dream spa easy!
Keep reading to discover the power of an exceptional hot tub dealer.
What to Look For in a Reliable Hot Tub Dealer
As you begin your hot tub buying journey, exploring your options when it comes to dealerships can help you find one that supports you both during and after your purchase, and who also values your buying experience.
Here are five things to look for when choosing your hot tub dealer.
1. They’re Knowledgeable
The first thing you want to consider is how knowledgeable your hot tub dealer is.
Are they easily able to explain the various models to you?
Do they know what makes each one stand out?
Can they help walk you through the various systems and explain exactly how each one benefits your experience?
These questions will help you get a better understanding of how well your hot tub dealer knows its products.
If they don’t have a strong understanding of the hot tubs they’re selling, it’s unlikely they’ll be able to help you find the spa that’s most beneficial to your needs.
2. Warranty Information
You’ll also want to ensure your dealership is aware of the warranty information for the spa you’re considering buying.
Warranties aren’t provided by the dealership itself and are actually provided by the brand, such as Jacuzzi®️ Hot Tubs or Sundance®️ Spas.
Your dealership, however, will be supporting you throughout the years with all your hot tub needs, from routine service to repairs, so it’s vital they have a clear understanding of the warranty for any spa you purchase.
Your hot tub dealer should have the warranty information on hand or easily accessible via their website.
It shouldn’t be hard for you to find out what’s included in your warranty at any stage of the process, whether it be while you’re buying or five years down the road.
Warranties can be complex, and the last thing you want is for yours to accidentally be voided by inexperienced technicians or through a lack of accessible information.
3. They Take Pride in Your Experience
Buying a hot tub is a big investment, and any reliable hot tub dealer should want that experience to be both fun and successful…for you!
They should be willing to work through the process with you at your pace, not rush you through it just to make a quick sale.
There are two ways to get a quick glance at how much they value their customer’s experience:
- Reviews and Testimonials
- Visiting Their Showroom
Heading online to read the reviews on their Google profile and those on their site is a great place to start.
This will help you get a good understanding of how they treat their customers and hear how previous people felt about their experience.
After reading their reviews, visiting their showroom is the next best way to find out how they treat their customers.
You’ll get to see firsthand how they welcome you into the store, if they take the time to find out what you’re looking for, and if they place a priority on finding the right hot tub for your needs, not just pushing for a sale.
4. The Services They Provide
As mentioned above, your hot tub dealer should be supporting you for years to come, so it’s essential they offer a range of services to easily fit your needs.
While some dealers may only offer diagnostics and repairs, others include services that provide additional support to their customers day to day.
For example, Paradise Valley Spas includes routine cleaning and water changes in their list of services, ensuring that it’s easy for their customers to have professionals manage even the basics of hot tub ownership.
Not only do additional services like this give you more support over the years, but it shows they have a strong understanding of the various needs of their customers, making hot tub ownership far more accessible.
5. They Offer Wet Testing
Your hot tub will be providing you with soothing relaxation for upwards of 20 years, and with such a long lifespan, picking the right one is vital to your enjoyment of it over the years.
This is why wet testing is an important part of the hot tub buying process.
A wet test allows you to try your potential hot tub in-store before ever purchasing it.
This ensures that you get to sit in each seat, feel how they support your body, decide if they are comfortable and if the jets are able to target the right muscles you need them to.
The only way to be completely confident in the hot tub you’re buying is to try it out first.
Services Offered by a Hot Tub Dealer
Each hot tub dealer will have their own range of services they provide, with some providing more options than others.
The best way to find out what services your potential dealership offers is by reviewing their site’s service solutions page.
One of the basic services most hot tub dealers offer is inspections and repairs.
This is fairly standard and will ensure they will support any unforeseen issues with your hot tub after it’s installed and make the necessary repairs.
Others, however, offer a more comprehensive list of options that are tailored to various needs.
Some of the alternative service options you may find your hot tub dealer offers include:
- Water maintenance
- Routine cleaning
- Water changes
- Filter maintenance
- Hot tub support and guidance
The range of services offered by your potential hot tub dealer is important, and you’ll want to ensure they provide the services you would require over the years.
For example, if you travel often and need someone to handle your water changes for you while you’re away, that’s an important service for your dealer to offer.
On the other hand, if you enjoy problem-solving and prefer to diagnose and troubleshoot on your own, you may only need minimal services that aline with your warranty expectations.
Choosing The Perfect Hot Tub For Your Needs
When it comes to your spa, you’ll want to find one that can support your needs and complement your space.
Some things to consider when selecting your hot tub include your:
- Expectations and needs
Considering these aspects will help you find the spa that has the right jet configurations, seating options, and features you need to enjoy all the benefits your hot tub offers while also ensuring it’s going to fit in your existing space.
Pair this with a knowledgeable, supportive hot tub dealer, and finding your dream spa will be easier than ever.
Why Choose Paradise Valley Spas as Your San Francisco Hot Tub Dealer?
Paradise Valley Spas has been serving the communities in the San Francisco Bay Area for more than 35 years and has expanded to include eight convenient locations.
Every hot tub on our showroom floor has been carefully selected, ensuring each one can provide you with an exceptional experience for many years to come.
With a wide range of services, our team can easily support you with all your hot tub needs, whether it be guiding you through how to best treat your water, to diagnosing and repairing any issue that may arise.
If you’ve been looking for the perfect hot tub dealer to partner with, Paradise Valley Spas is easily your best choice.
Contact us today to get started, or visit our showroom, and one of our team members will be happy to show you all our models and help you find the perfect one for your needs.