Testimonials

CUSTOMER REVIEWS

DEDICATED TO YOUR EXPERIENCE

What Our Customers Are Saying

We’re dedicated to delivering an outstanding shopping experience. The moment you step into our showroom, you’ll be welcomed with a smile and treated with professionalism. Our backyard leisure experts are here to assist you at every stage, from researching our products and selecting the best fit for your lifestyle to providing maintenance and aftercare services, ensuring your enjoyment for years to come.

5/5

Exceptional Spa Buying Experience

Kumi was very helpful in helping me find the right spa for my family, including walking me through various options. The transaction was smooth. Although there were some delays (to be expected these days), we ultimately received the spa. The delivery team was professional and did a nice job.

William Choi

5/5

Effortless Spa Selection Experience

Can’t wait for the new hot tub to arrive! Had a fantastic experience with Kumi making decisions online. She was excellent at explaining options and we are very excited about our choice to go with a Jacuzzi J-385. Great customer service and no high-pressure sales tactics. Highly recommend Paradise Valley Spas and working with Kumi.

Doug Bilse

5/5

Top-Notch Spa Services

Paradise Valley Spas services are highly recommended! Jesse services the spa weekly and is meticulous the maintenance and communication! Thank you!

Alison Kerr

5/5

Outstanding Sales Experience

Great sales experience – knowledgeable and patient. We took our time making a decision and they were very helpful. Delivery and placement went fine, and the after-purchase service support has been great!

Clark Jacson

5/5

Exceptional Experience

My wife and I purchased a Hydropool Swim Spa from Paradise Valley Spas and Johnathan Michaels was outstanding throughout the whole process, and continues to do so even after receiving our spa. We were originally told we could expect our spa to be delivered in about 8-10 months from ordering, but Johnathan managed to get us our spa in half that time! From the beginning, he was very responsive to our emails and calls, helped make adjustments to our order with no issues, and has been very helpful and informative when it comes to learning how to maintain our new spa. Highly recommend Paradise Valley Spas and Johnathan Michaels!

Eleazar Manalo

5/5

Expert Guidance

I purchased my Sundance hot tub from Paradise Valley Spas over a year ago. The process was very smooth. Don and Jonathon helped me through the process, they are both very knowledgeable about all the available hot tubs and features. I highly recommend this store, I love my hot tub!

Amy Van Wyk

5/5

Great Customer Service

I highly recommend Paradise Valley Spas for spa or pool services. They are responsive, get the job done, and don’t charge unseemly prices. James, a spa technician recently found a leak in my Sundance spa and resolved the issue promptly. He also was professional and friendly. Paradise also provides services in San Francisco although they are located in San Mateo. When in doubt go with Paradise Valley Spas.

Chris G

5/5

We Love Our New Hot Tub

Ordered my spa through Dan Lithgow, it was great and fortunately, I was a little bit flexible. We located the spa and had it installed within three weeks. Had a few questions Dan answered immediately. Excellent salesperson.

David Clahan

ULTIMATE PERFORMANCE

Trusted by Professional Athletes

Did you know that professional athletes across the globe use wellness products such as hot tubs, swim spas and saunas to aid in training and rehabilitation?

Amy Purdy

Paralympic Snowboarder

Amy Purdy

Paralympic Snowboarder

Thurl Bailey

Retired NBA Player