The plumbing concept, synthetic materials, and warranty sold us on the tub. Unfortunately, the excitement wore off when the electrition and I removed the front panel to do the hookup. The panel came off but the mounting rail stayed in the tub frame. Once both pieces were removed it was clear the rail was poorly attached to the panel. Seven wire staples were used, only two were properly driven an seated. Five were bent over. No adhesive was used. This should have been easily picked up by any type of quality control inspection, In addition, the trim panels on both sides of the panel had to be installed exactly as removed because the mounting holes were not uniform. The top of each panel was neatly cut but the bottom was more broken off then cut. We corrected this with a radial arm saw. To date, the tub has functioned well and we are very pleased, but if the quality control on the access panel is indicative of the overall quality control on the rest of the tub, additional issues may soon follow. Because of this, I am starting with a 3 overall rating. I hope this site affords me the opportunity to update my review as time passes.